---
title: Why was there a delay in receiving my statement?
description: If your insurance does not fully cover your test, MyOme will often appeal the claim on your behalf to reduce your bill.
---

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# Why was there a delay in receiving my statement?

## If your insurance does not fully cover your test, MyOme will often appeal the claim on your behalf to reduce your bill.

When insurance companies do not fully cover the cost of ordered test(s), MyOme will often appeal (petition) your claim with your insurance company to reduce your financial responsibility. The appeal process can take anywhere from 3-9 months.

- [General FAQs](https://kb.myome.com/en/myome-knowledge-base/general-faqs?hsLang=en)
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- [Patient FAQs](https://kb.myome.com/en/myome-knowledge-base/patient-faqs?hsLang=en)
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- [Diagnostic Testing FAQs](https://kb.myome.com/en/myome-knowledge-base/diagnostic-testing-faqs?hsLang=en)