---
title: Why did I get a bill if I have insurance?
description: MyOme works directly with your insurance company prior to sending you a bill.
---

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1. [MyOme](https://kb.myome.com/en/myome-knowledge-base?hsLang=en)
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# Why did I get a bill if I have insurance?

## MyOme works directly with your insurance company prior to sending you a bill.

Your insurance company applied the benefits of your plan and then determined your responsibility. MyOme worked directly with your insurance company prior to sending a bill. This bill reflects the portion of the cost that is your responsibility to pay directly to MyOme who performed the genetic tests ordered by your healthcare provider.

- [General FAQs](https://kb.myome.com/en/myome-knowledge-base/general-faqs?hsLang=en)
- [Sample Requirements / Logistics](https://kb.myome.com/en/myome-knowledge-base/sample-requirements-logistics?hsLang=en)
- [Ordering](https://kb.myome.com/en/myome-knowledge-base/ordering?hsLang=en)
- [Sequencing / Technology](https://kb.myome.com/en/myome-knowledge-base/sequencing-technology?hsLang=en)
- [Results](https://kb.myome.com/en/myome-knowledge-base/results?hsLang=en)
- [Billing](https://kb.myome.com/en/myome-knowledge-base/billing?hsLang=en)
- [Patient FAQs](https://kb.myome.com/en/myome-knowledge-base/patient-faqs?hsLang=en)
- [MyOme Atlas™ FAQs](https://kb.myome.com/en/myome-knowledge-base/myome-atlas-faqs?hsLang=en)
- [Diagnostic Testing FAQs](https://kb.myome.com/en/myome-knowledge-base/diagnostic-testing-faqs?hsLang=en)