How do you access genetic counseling services?

There are two ways to ensure a patient has the opportunity to schedule a consultation with a certified genetic counselor:

• When placing the order: When submitting an order, in the “testing information” section select the option for "post-test genetic counseling”.
• After receiving results: If genetic counseling wasn’t selected during the initial order, a provider may contact support@myome.com for assistance.

If post-test genetic counseling is selected, the patient will receive an email notification from DNAvisit. This email will provide a link to easily schedule a consultation at your patient’s convenience. After the patient's consultation with DNAvisit, consultation notes will be shared with the provider via email for easy access. 

If the provider has questions regarding the recommendations in the clinical consultation note, they may contact a genetic counselor to discuss in more detail. Providers may schedule an appointment with a GC, leave a voicemail or chat online. The directions for each of these support options are outlined in each clinic note.  Of note, the patient access code, which can be found on the top of the summary letter, and date of birth will be needed when requesting support.