MyOme

General FAQs

Answers to general questions about MyOme for providers and patients.

Sample Requirements / Logistics

Find answers to your questions about specimen types, collection kits, and shipping instructions.

Ordering

Learn how to place an order, manage your account, and track the status of a test.

Sequencing / Technology

Understand the science behind our platform and the advanced technology we use to analyze samples.

Results

Get details on how to access, interpret, and securely share MyOme reports.

Billing

Access information on pricing, insurance coverage, and payment options.

Patient FAQs

If your healthcare provider has ordered a MyOme test for you, our Patient FAQ section has the answers and resources you need!

Proactive Health Testing FAQs

MyOme's Proactive Health tests use whole genome sequencing to deliver single-gene analysis, polygenic risk scores, and medication insights to guide lifestyle choices, screening, and treatment options.

Diagnostic Testing FAQs

MyOme's Diagnostic tests analyze clinically relevant genetic information to support the diagnosis of genetic conditions.